Here is an overview of the features available in BugNet, up to the current release version.
General
- Open source.
- Built on Microsoft ASP.NET 2.0 platform.
- Support for multiple databases.
- Online support community.
- Multiple project support.
- Clean look with easy navigation.
Issue Capture
- Lock out front-line support staff so they can only report issues.
- Quick and easy issue reporting.
- Ability to assign a deadline to an issue and give a time estimate up-front.
- Custom fields allow custom attributes to be added to issues.
- Customers and users can submit issues via email.
- The reference number has a project code and unique number to make it easy to track and remember.
- WYSIWYG editor for comments and issue descriptions.
Issue Management
- Detailed view of issues.
- Detailed history of changes on an issue.
- Attach files to issues.
- Ability to post comments against an issue.
- Issue linking.
- Change notification monitoring.
- View the history of an issue during the lifecycle of the issue.
- Quick find box at the top of every page makes it easy to locate an issue no matter where you are in the system.
Project Management
- Multiple categories / versions can be associated with a project.
- Project Summary shows overview of issues by project.
- Ability to custom sort and search issues via filters.
- Reports show project metrics.
- Export Issues lists to Microsoft Excel.
- Time tracking allows reporting time spent on an issue.
- Various RSS feeds available on each project.
Milestone Management
- Change log shows which issues have been completed for a milestone.
- Roadmap shows issue progress and to be completed by project.
- Milestone and affected Milestone to track in which version an issue originated.
Security
- Forms or Windows (Active Directory / SAM) authentication.
- Custom user / roles / permission system configurable per project.
- Users can customize their profiles.
Integration
- Email integration via SMTP and POP3.
- DotNetNuke module "BugNET Link" released by Bring2Mind
- Webservices under development.